Shipping policy

Shipping Policy for SevenSlat

At SevenSlat, we aim to get your order to you as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:

Processing Time:

• All orders are processed and shipped within 3 business days of receiving your order.
• Please note that business days exclude weekends and public holidays.

Shipping Methods & Delivery Times:

• We offer various shipping options at checkout. Delivery times will vary depending on your location and the shipping method selected.
• Estimated delivery times will be provided at checkout based on your shipping address.

Shipping Costs:

• Shipping fees are calculated at checkout based on your location, the weight of your order, and the selected shipping method.
• Any applicable taxes or import duties are the responsibility of the customer and will be calculated at checkout where applicable.

Order Tracking:

• Once your order is shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
• Please allow up to 24 hours for tracking information to update once it’s been sent out.

Address Accuracy:

• It is the customer's responsibility to ensure that the shipping address provided is correct and complete. We are not responsible for lost or delayed orders due to incorrect address information.

International Shipping:

• We do offer international shipping to select countries. Please note that customs duties, taxes, and fees may apply depending on your country’s regulations. These additional charges are the responsibility of the customer.

Delays:

• While we strive to meet all shipping timelines, please note that unforeseen circumstances such as weather, holidays, or carrier delays can occasionally affect delivery times. We appreciate your patience.

If you have any questions about your order or shipping, feel free to contact us at sevenslat@gmail.com. We're here to help!

Thank you for shopping with SevenSlat!